FAQ's

What currency are the prices on the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days prep time for your order to ship out, average shipping times are less than 24 hours on orders placed before 2:00pm EST. Tracking numbers are provided within the order confirmation email. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. 

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in an incorrect address, double check the order confirmation email. If the address given is wrong kindly notify us via email at mushbuddiesbrand@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours (if the order has not already shipped). No refund will be given after the 24 hours of incorrect submission. Please ensure you reach out to us as soon as possible in these situations so we can make it right. 

How long does shipping take?
Shipping typically takes between 2 and 5 days depending on delivery location and other shipping factors such as weekends and holidays. 

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to mushbuddiesbrand@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number along with your email.